Update - We have completed the design for Billing V2. Currently, we have tested features including direct invoice payments, paying invoices with account balance, combined invoice payments, and invoice completion operations. We are continuing to design and test additional features such as invoice due date reminders and invoice cancellation. More updates will follow shortly.
Jan 17, 2025 - 20:13 CST
Jan 17, 2025 - 20:13 CST
Update - We have successfully completed the data restructuring and partial logic refactoring, and are currently conducting thorough testing to ensure optimal performance. Our next steps include feasibility validation, stress testing, and migrating existing logic to the upgraded framework. We are also developing a combined payment feature, enabling users to utilize both their account balance and external payment methods simultaneously. We appreciate your patience and support throughout this process—more updates will follow shortly.
Jan 11, 2025 - 12:02 CST
Jan 11, 2025 - 12:02 CST
Update - We are continuing to work on a fix for this issue.
Jan 05, 2025 - 13:20 CST
Jan 05, 2025 - 13:20 CST
Update - We are continuing to work on a fix for this issue.
Jan 03, 2025 - 18:18 CST
Jan 03, 2025 - 18:18 CST
Update - We have observed that the billing system may experience random interruptions. We are continuing to investigate and resolve the issue.
Jan 01, 2025 - 17:32 CST
Jan 01, 2025 - 17:32 CST
Update - We have successfully resolved the recent issue affecting the renewal process, ensuring that your service’s expiration dates are now accurately updated upon payment. Our team is continuing to monitor and address any related matters to maintain seamless and uninterrupted service for all users.
Dec 31, 2024 - 16:09 CST
Dec 31, 2024 - 16:09 CST
Identified - We have identified a decline in the performance of our current billing system, with primary issues including reduced processing speeds and diminished functionality. Specifically, when users activate auto-renewal but have insufficient account balances, the insufficient balance reminders are ineffective, resulting in the generation of unpaid invoices. Additionally, even after users replenish their balances, payments are not processed and remain unresolved, preventing successful transactions. Furthermore, users are currently unable to directly manage and execute invoice payments, restricting their ability to address billing issues promptly. To address these challenges, we are undertaking a comprehensive refactoring of the billing logic. This redevelopment aims to enhance processing efficiency and restore full functionality to the billing system. We estimate that this improvement process will require approximately two to three weeks to complete.
Dec 28, 2024 - 21:08 CST
Dec 28, 2024 - 21:08 CST
API
?
Operational
Compute
Operational
Instance
Operational
Billing
Degraded Performance
Order
Operational
Invoice
Degraded Performance
Payment
Operational
Balance
Operational
Limits and Usage
Operational
Pricing
Operational
Infrastructure
Operational
AQ - Antarctica
Operational
JP - Tokyo
Operational
HK - Tsuen Wan
Operational
MO - Macao
Operational
KP - Pyongyang
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.